Customize an FAQ group's public availability

The group's availability is a very important setting, as it determines who has the ability to view and search for the group's FAQs. Here's a brief summary of each option.

Availability Pages publicly accessible? FAQs appear in general search results? FAQs appear in question lists?
Public/Open Yes Yes Yes
Hidden Only to users who know the friendly URL No No
Internal Only to logged-in users No No
Restricted Internal Only to logged-in users who have been given access to the group No No

Changing a group's availability

  1. Go to Admin > FAQ Groups.
  2. Find the group your want to customize and click on its edit () icon in the Actions column.
  3. Under the General tab, click on the Group Availability panel to expand it.
  4. Select a new option from the Availability dropdown.
  5. Click the Save button.

The Group Availability setting

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