In This Article

Displaying patron and internal chats in separate tabs

In your LibChat Settings, you can enable/disable the option for displaying your patron and internal chats in separate tabs in your LibChat dashboard. When enabled, you will have an additional tab on your dashboard -- labeled: Internal -- that will contain all of your internal chat options. These are the same options that would normally be found in the Internal Chat section of the Chats tab -- moved into their own tab. 

Having separate tabs for patron and internal chats can be especially useful if you find yourself dealing with a large number of chats. 

screenshot of the internal chat tab for your chat dashboard

Enabling the Internal Chat tab option

The Internal Chat tab is enabled in your personal LibChat Settings. To access your account settings, click on your email address in the orange command bar. If you are a Regular user, you can also go to Admin > Account. Or, if you are an Admin user, you can go to Admin > Accounts and edit your account from that page.

In the LibChat Settings section, click the checkmark for the Use Internal Chat Tab field.

setting the internal chat tab for your account

Related Articles

    Nav menu script