FAQ content

Shared Group Systems: Viewing a list of group members in your LibAnswers system

In this article

Shared group systems are a site-wide organization tool that allows you to classify certain content (including chat widgets, FAQ groups, and account holders) within this LibAnswers system as belonging to the same parent institution. This is generally used by sites where many libraries share the same LibAnswers system.

If you would like more information about obtaining a shared group system, or if you want to make changes to your shared group system (i.e. adding, editing, or removing groups) please contact the Springy Sales Team.

Admin users can view a current list of group members by going to Admin > System Settings. Under the General tab, scroll down to the Shared Group System box.

The Group Shared System box under the General tab of the System Settings page