Admin users with LibChat enabled can customize the notification sounds that LibChat operators will hear when they have sound notifications turned on for their account. Notification sounds can be customized for the following alerts:
- New patron chats/transfers
- New patron messages
- New internal messages
- New tickets
To adjust the sound alerts for your site:
- Navigate to Admin > LibChat Set-up.
- Click on the Settings tab.
- Scroll down to the Audio Alerts box.
- Preview the available alert sounds in the Sample the sounds section.
- Choose the sound to be played for each alert.
- Click Save.