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LibChat: Use screensharing for internal meetings using Microsoft Teams

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Before you begin: please note that screensharing is available as an add-on to your LibAnswers subscription. Learn how to enable LibChat screensharing for your LibAnswers system.

Not only does the LibChat Screensharing module allow you to assist patrons using interactive screensharing sessions, but you can also use it to host meetings with your colleagues -- without having to leave your desk!

  • When chatting with another operator, you can start a one-on-one screensharing session. Not only does this allow you to share your screen with the other user, but it also allows you to communicate with them over a high-quality audio connection.
  • You can even start a group screensharing session with an entire department, or even all online staff members. This is especially useful if a colleague is out of the office and wants to join in from a meeting remotely.

Starting a one-on-one meeting room

To start an online meeting room with another online staff member for a one-on-one meeting:

  1. Log into LibChat and, under the Chats tab, click on the name of the person you want to chat with under Operators.
  2. While chatting, click on the Request Screenshare button below the message text box.
  3. To start the meeting as the host, click on the Launch button that appears in the automated system message.
  4. The other operator will also receive a message inviting them to the meeting, with a link they can click to join the session.

When each user clicks the link to start/join the session, a new browser tab will open prompting them to either download and/or launch the meeting software. Learn more about how to join the meeting audio, share your screen, and other meeting tools.

The Request Screenshare button in an operator chat window

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Starting a departmental meeting room

To start an online meeting room with everyone in a department for a group meeting:

  1. Log into LibChat and, under the Chats tab, click on the name of the department you want to chat with under Departments.
  2. While chatting, click on the Request Screenshare button below the message text box.
  3. ​To start the meeting as the host, click on the Launch button that appears in the automated system message.
  4. All other users in the department will receive a message inviting them to the meeting, with a link they can click to join the session.

When each user clicks the link to start/join the session, a new browser tab will open prompting them to either download and/or launch the meeting software. Learn more about how to join the meeting audio, share your screen, and other meeting tools.

The Request Screenshare button in a department chat window

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Starting an all-staff meeting room

To start an online meeting room with all other online operators for a group meeting:

  1. Log into LibChat and, under the Chats tab, click on All Staff under Operators.
  2. While chatting, click on the Request Screenshare button below the message text box.
  3. ​​To start the meeting as the host, click on the Launch button that appears in the automated system message.
  4. The other user will also receive a message inviting them to the meeting, with a link they can click to join the session.

When each user clicks the link to start/join the session, a new browser tab will open prompting them to either download and/or launch the meeting software. Learn more about how to join the meeting audio, share your screen, and other meeting tools.

The Request Screenshare button in the all staff chat window

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