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LibChat: LibKey Nomad++ integration

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For any institutions using LibKey Nomad, and its LibKey Nomad++ browser extension, you can integrate a LibChat widget into the browser plugin—helping your institution to meet your users wherever they're researching.

This LibChat integration is available for any library that is a current LibKey Nomad++ and LibAnswers subscriber, with the integration configured and activated within the Third Iron admin portal.

From the LibAnswers side of the integration, you need the following to set up the integration:

  • Create an in-page (embedded) chat widget.
    • Tip: Leave the width of the widget at the default value of 100%—adjusting the height values to best fit the contents of the chat widget.
    • Tip: Use colors that complement the colors used in LibKey Nomad++'s Design Studio.
  • Copy the widget's script URL to be pasted into the space provided in the Third Iron admin portal.
    • Learn more about viewing a widget's embed code here.
use the in-page widget's script url to set up the integration
The in-page chat widget's script URL is used to configure the integration in the Third Iron admin portal.

For more information on the integration, please see the Third Iron support documentation.