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Create and manage audience types

Whereas categories allow you to classify events by different types, audiences allow you to organize your events based upon their target demographics. For example, you could tag all of your Story Time events with an "Ages 5 and under" audience or your Book Club with an audience of "Adults". This makes it easy for your patrons to find events best suited to them.

When you add an audience, it will be available to add to any calendar or event template. Users will see a new Audience field when creating or editing their events, where they can select from one of the available audience categories. Keep in mind that, unlike categories, audiences are a system-level option, so calendars cannot have their own unique audience types.

If you had previously been using calendar-level categories to indicate the audience level for events, you can actually migrate those to your system-level audience types (click here jump to down to the section on moving these categories). That will give you the full benefit of being able to reuse those audience types across all calendars, while also maintaining the associations between the former categories and their events.

Filtering a calendar by audience


Adding a new audience type

  1. Go to Admin > Calendars from the command bar.
  2. Click on the Audience tab.
  3. Click the Add New Audience button.
  4. Set the Name for the campus on the Add New Audience modal.
  5. Select the color you'd like to use for your audience. This will serve as the background color of the audience's label, which is displayed on your public calendar and event pages.
  6. Click the Add New Audience button to save your changes.

The Add New Audience button under the Audiences tab

adding a new audience, part 2


Make Audience a required field for all new events

You can use the Make this field required option to control whether new events across all calendars must specify an audience.

  • Not Required: the Audience field will still appear when creating events, but will not be required.
  • Required: the Audience field will appear and event creators must select an audience type when creating new events.
    • When set to Required, users will be unable to save new events until an audience type is selected.
    • If a user is editing an existing event, they will be unable to save changes until an audience type is selected.

The Make this Field Required option under the Audiences tab


Managing audience categories

  1. To change an audience's name or color, click on its Edit () icon in the Actions column.
  2. To delete an audience, click on its Delete () icon in the Actions column. You will be prompted to reassign the events associated with that audience to another audience category.

Options to edit and delete audiences


Transfer a calendar-level category to an audience type

When migrating categories to audiences, you will be prompted to merge it into an existing audience type; so you'll first need to make sure that you've created a corresponding audience first. During this process:

  • The former category will be removed from its calendar.
  • All past and future events assigned to that category will be assigned to the new audience type.
  • Stats will be transferred from the former category to the new audience type.
  1. Click on the Transfer a Calendar-Level Category button.
  2. Use the Calendar dropdown to select the calendar containing the category you want to transfer.
  3. Use the Category dropdown to select the category you want to transfer.
  4. Use the Audience dropdown to select the audience type to which you want to transfer the category.
  5. Click the Transfer button.

Clicking the Transfer a Calendar-Level Category button

Transferring a category to an audience type

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