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An institution is any place where a patron can book a ticket or pass through your library. It could be an art gallery, children's museum, cultural center, nature conservatory, and much more—whatever institutions you partner with to provide free or discounted admission to your patrons. You need at least one institution and can have as many as you need, each with its own configuration and passes.

Add a new institution

1. Go to Admin > Tickets & Passes.
2. On the Institutions tab, click the Add New Institution button.

3. Add the Institution Name.
4. Click the Save & Continue button.

Once you save your new institution, you'll be taken to the Edit Institution page, where you can customize its general settings, email templates, and hours exceptions.

Institution settings

The institution settings are found under the following tabs: General, Email Templates, and Hours Exceptions.

General

• Customize an institution's general settings and info
  This includes the name, access type, featured image, friendly URL, description, terms & conditions, the booking form to use, website, phone number, and address.

Email Templates

• Customize an institution's email templates
  Modify the subject lines and body text of the templates used to generate an institution's email notifications for digital passes. 

Hours Exceptions

• Customize an institution's availability, closed dates, and exceptions
  This ensures that digital passes can be booked only on available dates for each institution.

Manage institutions

1. To manage an institution, click the cog () button in the institution's heading. From here you can:
   1. Click Edit Institution Info to modify the institution's general settings.
   2. Click View Institution Public Page to view that institution's public booking page.
   3. Click Delete Institution to permanently delete the institution. 
      • Note: This will delete all passes, bookings, and statistics for the institution, and cannot be undone. Please proceed with caution.