FAQ content

(Beta) AZ List Management: Add announcements / page alerts to the public A-Z Database List and individual databases

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The Alerts & Announcements settings allow you to quickly and easily add banner alerts to the top of every public A-Z page and to make your patrons (and staff) aware of an ongoing issue with specific databases by adding database-level alerts. These options can be used to alert your patrons (and staff) about an issue that affects your institution's databases—perhaps there is an issue with your proxy system, a network connectivity problem that folks should be made aware of, or a planned outage with a specific database.

Database landing page with A-Z Page Alert and database issue alert
Example of a database landing page showing the with A-Z Page Announcement and a database issue alert

Getting there

To customize the A-Z Page Announcements and/or to add Database Issue Alerts:

  1. From the Content dropdown, select AZ List Management (Beta).
The AZ List Management Beta option in the Content menu
  1. In the sidebar under A-Z Databases, click on Alerts & Announcements to open the page.
The sidebar menu showing Settings and the Public AZ Page settings.

Add an announcement/page alert to the public A-Z Database List

The A-Z Page Announcements option allows you to set a banner alert that will display at the top of every public A-Z page (including individual database landing pages). 

an announcement/page alert displayed on the public AZ page.
When the Announcements/Page Alerts message is active, it will display at the top of every page of your public A-Z list.

  1. While on the A-Z Database > Alerts & Announcements page, in the A-Z Page Announcements panel, enter a Title.
    • This will be used as the title of the alert message shown to patrons and staff.
  2. Enter the Alert Text.
  3. Click Save Changes.
configure the fields for a page alert

Report an issue with a database

If you need to make your patrons (and staff) aware of an ongoing issue with a specific database, you can use the Database Issue Alerts feature to add a temporary alert message to an individual database. When the Database Issue is active for a database, the message will be displayed on the public A-Z Database List, the database's individual landing page, when editing the database, and when viewing the QuickView for the database from the AZ List Management page.

Example Report Issue alert messages
The Report Issue alert will be displayed on the public A-Z Database List and on the database's landing page.

To report an issue with a database

  1. While on the A-Z Database > Alerts & Announcements page, scroll down to the Database Issue Alerts panel.
  2. Click on the + Report Database Issue button.
clicking the Report Database Issue button
  1. On the Report Database Issue modal, search for the database to report the issue with from the Databases field.
  2. Enter the Issue Title.
    • This will be used as the title of the alert message shown to patrons and staff.
  3. Enter the Issue Description.
  4. Click Save.
entering the issue details for the database

To clear or edit an existing issue with a database

Once the issue with the database has been resolved or if you need to provide your users with an update to the issue, you can quickly remove/edit the issue with the database.

  1. While on the A-Z Database > Alerts & Announcements page, scroll down to the Database Issue Alerts panel.
  2. Locate the existing issue in the datatable of database alerts and click the Edit Alert () icon to make changes to the existing alert or click the Remove Alert (Remove item from list) icon to clear the database's alert.
clearing the issue details for the database