FAQ content

Accounts & Shifts: Set the minimum, maximum, and consecutive hours (and days) a user can work

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Each user has a limit to the number of hours they can work each week and each month. When assigning shifts, users will appear unavailable if the shift would put them over these weekly or monthly totals. Similarly, Auto Scheduler will not assign users to a shift if it would cause them to exceed their maximum hours for the week or month.

You can also set the minimum hours that a user should work per week. By setting a minimum hours per week value, the Auto Scheduler will not assign the user to extra shifts once they work that amount. You can also opt to manually override this limit when running the Auto Scheduler.

Additionally, users can have limits to the number of consecutive hours and days they work set for their account across all schedules. Once this limit is reached, the user will appear unavailable for additional shifts using the Auto Scheduler and when assigning shifts manually.

Users will also be unable to swap or pick up shifts if the shifts would cause them to exceed their limits.


To change a user's limits to the number of hours and days they can work:

  1. Go to Admin > Accounts.
Navigating to the Manage Accounts page
  1. Under the Manage Accounts tab, click on the Edit () icon in the Actions column for the user you want to edit.
Editing a user account
  1. Under the Manage Account tab, enter the Maximum Hours per Day this user can work.
  2. Set the Limit consecutive hours worked value to the number of hours allowed to work consecutively.
    • Set to 0 to turn this limit off for the user.
  3. Set the Limit consecutive days worked value to the number of days allowed to work consecutively.
    • Set to 0 to turn this limit off for the user.
  4. Enter the Minimum Hours per Week this user should work.
  5. Enter the Maximum Hours per Week this user can work.
  6. Enter the Maximum Hours per Month this user can work.
  7. Click the Save button.
Changing a user's maximum, minimum hours per week and month and consecutive hours limit