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System Settings: Customize the support link / email in the submission error message

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When an error occurs when a patron tries to submit a form, an error message appears and displays a hyperlinked Support Link / Email. This pre-populates to show the admin email address configured for your LibWizard site, but it can be customized to display a different link or email address, for example, a contact page for or direct email to your library's help desk.


To customize the support link / email:

  1. Go to Admin > System Settings.
  2. Click the Advanced tab.
  3. In the Support Link / Email field, enter a complete URL (including the https://) or a valid email address.
    • This field may show the system admin email pre-filled, but you can replace it.
    • The field cannot be left blank.
  4. Click the Save button.