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  • Details about exact steps taken, onscreen messages, what you want to do, etc.
  • If reporting an issue, browser(s) and version(s) where it occurred.
  • Links to examples / your site.
  • Link(s) to related screenshot(s) / a short video.

If your system has LibApps Logins deactivated, it may take us longer to help you resolve your question / issue. Please include as much detail as possible in your message (as noted above). If you are comfortable with deactivating the forced SSO login temporarily, head to LibApps > Admin > LibAuth and set the rule to allow LibApps log-in. (FAQ with instructions) Once we have finished helping you can reactivate the setting. Thank you!

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Reporting an Accessibility issue? Please use our Accessibility Report form instead.

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