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U.S. December Holidays

Happy Holiday Season!
During the holiday season, Springys like to spend as much time with family and friends as possible to get some much-needed R&R. This means we're minimally staffed throughout the company! Please spread some holiday cheer by being patient as we work to answer your requests.

Reduced business hours (9am-5pm U.S. EST):
Monday, Dec. 23, 2024
Thursday, Dec. 26, 2024
Friday, Dec. 27, 2024
Monday, Dec. 30, 2024
Tuesday, Dec. 31, 2024

Support and company services closed:
We'll be monitoring for emergencies only. All non-emergency questions will be answered when we reopen. 
Tuesday, Dec 24, 2024
Wednesday, Dec 25, 2024
Wednesday, Jan. 1, 2025

Help Us Help You!

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  • Details about exact steps taken, onscreen messages, what you want to do, etc.
  • If reporting an issue, browser(s) and version(s) where it occurred.
  • Links to examples / your site.
  • Link(s) to related screenshot(s) / a short video.

If your system has LibApps Logins deactivated, it may take us longer to help you resolve your question / issue. Please include as much detail as possible in your message (as noted above). If you are comfortable with deactivating the forced SSO login temporarily, head to LibApps > Admin > LibAuth and set the rule to allow LibApps log-in, FAQ with instructions. Once we have finished helping you can reactivate the setting. Thank you!

¿Prefiere atención en español? Aquí estamos a sus ordenes. Simplemente escríbanos en español.

Reporting an Accessibility issue? Please use our Accessibility Report form instead.

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