Submit a Question

Help Us Help You!
Patience:We're working hard on your support request! While responses might take longer than usual, rest assured we're carefully investigating each case and will get back to you soon. We appreciate your understanding while we work to address your request.

Include:

  • Details about exact steps taken, onscreen messages, and what you want to do.
  • Links to examples within your site.
  • Link(s) to related screenshot(s) or short video.

If your system has LibApps Logins deactivated, it may take us longer to help. Please include as much detail as possible. If you are comfortable temporarily deactivating the forced SSO login, head to LibApps > Admin > LibAuth and set the rule to allow LibApps log-in, FAQ with instructions. Once we have finished helping you, you can reactivate the settings.

¿Prefiere atención en español? Aquí estamos a sus ordenes. Simplemente escríbanos en español.

Reporting an Accessibility issue? Please use our Accessibility Report form instead.

Tell Us What's Happening:
Your Info
Fields marked with * are required.
By submitting this form, you agree to transmit your question, name, and email address. We will not use or share any of your data except as may be required by law in line with our privacy policy.