FAQ content

How do I clear my browser's cache?

I've been asked to clear my browser's cache to see if it fixes a problem, but I'm not sure how to do that

In this article

In most cases, the instructions below will work to clear your cache and resolve your issue. (You may also want to try clearing cookies, if cache alone doesn't work.) If it doesn't solve the problem, then there may be something else at play.

If these instructions do not bring you to your browser's clear cache function, try a quick Google search (or Bing or whatever your preferred tool may be) using your browser name and clear cache.


Using a PC

Chrome Press Ctrl + Shift + Delete Click Clear browsing data
Firefox Click Clear Now
Edge Click Clear

Using a Mac

Chrome Press Cmd + Shift + Delete Click Clear browsing data
Firefox Click Clear Now
Safari Go to History > Clear History... Choose a timeframe and click Clear History
This clears cache, cookies, and browsing history. If you want to just clear the cache, try these instructions, or do a web search on: safari empty cache