Setting up notification text messages for new SMS tickets
To access a queue's Notifications settings go to Admin > Queues > Edit Queue () icon for the queue > Notifications tab.
The SMS Notification Number option allows you to select a set of SMS numbers that should be notified when a patron sends in a new SMS ticket.
- In the SMS number field, add the number(s) that should be alerted when a new SMS ticket is sent to the queue.
- You may add up to four numbers -- separated by a space -- to be alerted.
- Include the country code for each number that you add.
- These alert messages will count towards your messaging allowance.
- Save your changes.