Create and manage product folders for the Systems Status Management tool

To help you organize your products in the Systems Status Management (SSM) tool, you can assign them to folders. This can be especially helpful if you are tracking a lot of different systems or services, as you could assign them to folders based upon things like product type or vendor.

On the public dashboard, you'll see these folders listed in the product columns at the top of the page.

  1. To view the products inside a folder, simply click on the folder.
  2. A badge will appear next to each folder to indicate how many of its products current have a status other than "Normal".

Example of product folders on the public dashboard page

Add, edit, and delete folders

SSM admins can create and manage product folders.

  1. Go to Admin > Systems Status Management.
  2. Click on the Settings tab.
  3. In the Product Folders box:
    1. To create a folder, click on the  Add a Folder button, give your folder a name, and save.
    2. To rename a folder, click on its edit () icon in the Actions column.
    3. To delete a folder, click on its trash can () icon in the Actions column.
      • This will only delete the folder.
      • If any products are assigned to that folder, they will be unassigned. You can assign them to other folders by editing the products under the Products tab.

Options in the Product Folders box

Assign a product to a folder

To assign a product to a folder, SSM admins or editors can do the following:

  1. Go to Admin > Systems Status Management.
  2. Under the Products tab, click on the product's edit () icon in the Actions column.
  3. In the Add/Edit Product window, choose a folder from the Folder dropdown.
  4. Click the Save button.

Selecting a folder from the Add/Edit Product window

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