Viewing an event's cancelled registrations

Any time a patron cancels their registration using the cancellation link in their confirmation email, the event's organizer will receive an email notification. However, you can also view a complete list of cancelled registrations when managing your event.

  1. Click on the event you want to manage on your calendar. This will launch the Event Details window.

Example of clicking on an event to modify

  1. Click on the Manage Event button.

Example of going to manage an event

All of the options for managing an event's attendees can be found by clicking the Manage Event button. This includes:

  • Viewing an event's overview and adding notes
  • Managing registrations
  • Managing the wait list
  • Tracking cancelled registrations
  • Emailing attendees
  • Creating an event button

The Cancelled tab provides a list of all attendees who cancelled their registration, including:

  • The attendee's name and email address
  • Who cancelled the attendee's registration
  • The date the registration was cancelled

If your event is using a custom registration form, please note that responses to your custom questions are not retained once a registration has been cancelled.

  1. To print a copy of the cancellation list, click on the  Print button.
  2. To export a copy of the cancellation list, click on the  Excel button to download it in CSV format.

Example of a cancellation list

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