Manage bookings for Tickets & Passes
The Tickets & Passes module is a dedicated interface to book passes to museums and other institutions with whom you partner. Patrons can book passes online through public pages. On the admin side, staff can add, edit and manage bookings as described below.
Add bookings for tickets and passes
While your patrons can book passes on their own, staff can also create new bookings from the admin side of the module. This can be helpful if a patron needs help making a booking (in-person, over the phone, etc.).
Edit or cancel bookings
After a booking has been confirmed, you can make updates as needed. Changes to the patron's name, email address, booking form responses, institution, date, and pass type can all be made to any existing bookings. Bookings can also be canceled.
Manage bookings
Along with being able to edit the details, there are other functions that you can perform for your bookings via the Booking Explorer. Please note that bookings made for digital passes and bookings made for physical passes (using Equipment items) are managed separately.
- Tickets & Passes: View and export digital pass bookings using the booking explorer
Digital passes are managed in the Tickets & Passes module. - Equipment: View and export physical pass bookings using the booking explorer
Physical passes are managed in the Equipment module. - Equipment: Check out items
Physical passes are managed in the Equipment module and must be checked out to the patron from there.